We collect the following types of information.
Information you provide us directly:
Your username, password and e-mail address when you register for a Hey Witi account.
Profile information that you provide for your user profile (e.g., name, picture, phone number). This information allows us to help you or others be "found" on Hey Witi.
User Content (e.g., photos, requests, and other materials) that you post to the Service.
Communications between you and Hey Witi. For example, we may send you Service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of Service-related e-mails.
We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including only Hey Witi app related information that assists us in improving the Service. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.
Cookies and similar technologies:
Log file information:
When you use our Service, our servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.
When you use a mobile device like a tablet or phone to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device's operating system or other software, or data sent to the device by Hey Witi.
A device identifier may deliver information to us or to a third party partner about how you browse and use the Service and may help us or others provide reports or personalized content and ads. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted.
Users can add or may have Metadata added to their User Content including a geotag (e.g., to mark your location to a product/service), replies or other data. This makes your User Content more searchable by others and more interactive. If you geotag your product/service, your latitude and longitude will be stored with the post and it will be searchable (e.g., through a location or map feature).
help you efficiently access your information after you sign in
remember information so you will not have to re-enter it during your visit or the next time you visit the Service;
provide personalized content and information to you and others, which could include online ads or other forms of marketing
provide, improve, test, and monitor the effectiveness of our Service
develop and test new products and features
monitor metrics such as total number of visitors, traffic, and demographic patterns
diagnose or fix technology problems
automatically update the Hey Witi application on your device depending on your device settings.
We will not rent or sell your personal information to third parties outside Hey Witi (or the group of companies of which Hey Witi maybe in future, be a part of) without your consent, except as noted in this Policy.
Parties with whom we may share your information:
We may share your information as well as information from tools like cookies, log files, and device identifiers and location data (such as usage data, referring/exit pages and URLs, platform types, number of clicks, etc.), with organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.
We may also share certain information such as cookie data with third-party advertising partners. This information would allow third-party ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
Parties with whom you may choose to share your User Content:
Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public. Once you have shared User Content or made it public, that User Content may be re-shared by others.
If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service.
What happens in the event of a change of control:
Instances where we may be required to share your information:
Hey Witi will disclose your information where required to do so by law or by judicial process or if we reasonably believe that such action is necessary to:
comply with the law and the reasonable requests of law enforcement
protect the security or integrity of our Service
exercise or protect the rights, property, or personal safety of Hey Witi, our Users or others
Storage and Processing:
Your information collected through the Service may be stored and processed in the United Arab Emirates or Malaysia or any other country in which Hey Witi, a company in the same group of companies as Hey Witi or Service Providers maintain facilities.
Hey Witi may transfer information that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. However, Hey Witi cannot ensure the security of any information you transmit to Hey Witi or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed.
Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Hey Witi, at all times. Your privacy settings may also be affected by changes the social media services you connect to Hey Witi make to their services. We are not responsible for the functionality, privacy, or security measures of any other organization.
Your account information and profile/privacy settings:
Update your account at any time by logging in and changing your profile settings.
You may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices).
How long we keep your User Content:
Following termination or deactivation of your account, Hey Witi may retain information (including your profile information) and User Content for a commercially reasonable time for backup, archival, and/or audit purposes.
Hey Witi does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us via email (firstname.lastname@example.org).
In the event of the death of a Hey Witi User, please contact us. We will usually conduct our communication via email (email@example.com); should we require any other information, we will contact you at the email address you have provided in your request.